Frequently Asked Questions

What is the minimum order quantity?

The minimum initial order quantity is 5 garments; however this can be across a range of sizes. There are no minimum re-orders.

How is Akuma kit sized?

The best way to measure your size, is to use our online sizing guide. As our garments are measured to fit the body, the measurements are not of the actual garment.

Is Akuma kit all made in the UK?

Yes, all Akuma bespoke rugby kit is handmade in the UK.

Do you charge for extra colours?

Unlike many manufacturers we do not charge per colour, offering unlimited colours at no additional charge.

Are there extra fees such as setup charges?

All fees on a standard order are included in the quoted price. We do not charge any fees for design work or art setup. To get the best quality product, we recommend using vector graphics for logos, if you need any logos redrawing this is changed at an hourly rate based on the complexity of the design.

What file type should we send logos in?

We accept logos in hi-resolution jpeg, vector or eps files. We can offer a design and redraw service if required at an additional fee.

How long does it normally take to get jerseys?

Once you have confirmed your order and made payment, your kit will arrive with you within 3 weeks. We pride ourselves on our industry leading turnaround time. In 2016, 4800 orders were delivered on average within 10 working days.

What do I need to place an order?

Please see our order process to see how to place an order.

Can I get a sizing kit?

We have sizing bundles available for all product cuts, which may be kept for up to three weeks. Get in touch today to arrange a fitting for your team/club.

What is sublimation?

It is the process of changing the ink (print) from the transfer paper directly from a solid into a gas under high pressure and heat, which then permeates the fabric. The process is so sharp that any top quality image can be used in the design process. Once transferred to the fabric the panels of the garment are then cut and sewn together creating a truly bespoke garment.

If you have any questions regarding Akuma or your order, please contact us

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